Quoality | Guest Experience Platform for Hotels

What

A platform built for a modern hospitality experience

The only platform you will ever need to elevate guest experience and maximize revenue

attract

Connect with your guest from the moment they make a booking with you

Attract

Reduce pre-arrival queries with digital concierge

Share updates and details with your guests without any manual work

Provide 5-star pre-arrival experience

Tell your guest they matter by making the process easy

Upsell pre-arrival offers & packages

Allowing your guest to personalize their stay without any additional efforts

Start generating revenue from get go

Seamlessly promote your ancillary services resulting in additional revenue

Project 1

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Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

Engage

Keep your guest updated with our guest experience platform

Attract

Engage guests at every step of the journey

Update guests on their booking schedule and make the check-in process easy

Free up frontdesk time with web checkin

Keep the guest informed with additional services offered

Increase revenue with upselling

Boost hotel upsell by easy promotion of services that will interest the guest

No app download required

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Project 1

Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

delight

Increase guest satisfaction with guest journey automation

Attract

Personalise your guest stay

Take easy during stay feedback and amend changes for a better experience

Run special promos and offers

Position your offers for them to personalize their stay

Track guest sentiment

Make the whole process easy with guest journey automation

Control your SOPs across functions

Understand their expectations and personalize for them

Project 1

Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

retain

Make guest retention piece of cake with our hotel guest experience software

Attract

Post stay engagement

Understand the experience of your guest during their stay

Drive positive reviews

Show your guest their feedback matters by implementing changes

Drive direct bookings

Easy collection of hotel reviews for different platforms like OTA’s and Google listing

Automated guest invoicing

Let your potential customers take decisions based on your guest stories

Project 1

Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

Not anymore! Manage & automate your guest with ease

The only platform you will ever need to elevate guest experience, maximize revenue and drive productivity

Personalized Communication with Digital Guest Journey

Streamline your communication across email, WhatsApp, and SMS with digital guest journey.

Customize and automate guest messages based on their preferences to provide outstanding service for an amazing guest experience.

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Effortless Check-In: More Time for Fun, Less Time in Line

Elevate guest satisfaction while optimizing your staff's efficiency. Streamline the check-in process, allowing guests to kickstart their vacations promptly and enabling your front desk to deliver exceptional hospitality.

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Skyrocket your Profits with Personalised Upsell

Elevate guest experiences and watch revenue soar with personalized upsells from booking to checkout. Don't miss out on $1000's in extra weekly income. Upgrade your success today!

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Track Guest Sentiments in real-time

Gain unprecedented insights into guest sentiment and preferences as they unfold, empowering you to swiftly address concerns, exceed expectations, and optimize their stay.

Elevate your hospitality game and create unforgettable stays with the power of instant guest sentiment knowledge at your fingertips.

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Boost your Hotel's Online Reviews Effortlessly

Automate guest reviews collection on OTAs, Google, Tripadvisor, and more. Engage with happy guests right after checkout for timely feedback.

Elevate your online image, drive positivity, and ensure delighted guests. Supercharge your satisfaction today!

Learn more

The Hosteller

The key challenge we faced as a growing hostel chain was unanimous service and visibility across various hostels. This problem was magnified with early experienced staff and churn.

With Quoality we could standardize 95% of our delivery protocols including upsell and ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.

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An all-in-one Digital Guest Journey platform that enables hoteliers to digitise guest facing processes to offer an elevated guest experience and increase profitability. Consistently.

Managing modern guest expectations is not easy

Let technology do the routine tasks, so that you can focus on your Guests

I am a hotel looking to

A platform built for a modern hospitality experience

Attract

Project 1

Attract

Project 1

Attract

Project 1

Attract

Project 1

Not anymore! Manage & automate your guest with ease

Personalized Communication with Digital Guest Journey

Effortless Check-In: More Time for Fun, Less Time in Line

Skyrocket your Profits with Personalised Upsell

Track Guest Sentiments in real-time

Boost your Hotel's Online Reviews Effortlessly

Not anymore! Manage & automate your guest with ease

Results you can measure

3x

1.8x

35%

Made for properties of all shapes & size

Let's hear from some of our customers

Pranav Dangi

We at Pachar Group partnered with Quoality to serve each customer the way we would do with guests at our home, understand their unique needs, and ensure they are well taken care of. Quoality gives us the ability to monitor the success of each stay and make it memorable.

Kunwar Rajendra Singh

Why Hoteliers choose Quoality

The Hosteller

Pranav Dangi

The Hosteller

Designed for experience, built for your stack

Looking for inspiration? Start with these resources.

New PCI 4.0 Compliance Rules 2023 for Hospitality: Everything you need to know

Quoality Auto Payment Settlement

Quoality Hotel Analytics

Learn how Quoality can help your property thrive ⚡️

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