Managing Guest Experience Made Easy

Quoality is an all-in-one GX platform for hoteliers to digitize guest-facing processes, offer elevated guest experience and increase profitability.

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An all-in-one Digital Guest Journey platform that enables hoteliers to digitise guest facing processes to offer an elevated guest experience and increase profitability. Consistently.

Managing modern guest expectations is not easy

Without Quoality

Guest management is scattered across multiple tools leading to loss of revenue & high cost of operations

With Quoality

All guests processes in one place and automated. Resulting into increase revenue per guest & operational efficiency

Let technology do the routine tasks, so that you can focus on your Guests

The only platform that let's you address the guest facing task across the journey from booking to post checkout
Explaining hotel guest journey
features
The only platform you'll ever need to increase guest satisfaction and maximize revenue
FREE Hotel Chatbot
Hotel Chatbot that automates 5-star guest experience. And its FREE!
Guest Journey Automation
Enhance the guest journey experience & engagement.
Contactless Check-in
Streamline your frontdesk operation. No more waiting at the reception.
Ancillary Upsell
Boost revenue with personalized Upselling.
Review Boost
Be the favorite online through the power of reviews!
Insights & Reporting
Use data to optimize and gain valuable insight into your business.
Payments
Collect payments online and reduce your revenue pilferage to ZERO!
Objectives

I am a hotel looking to

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The only platform you'll ever need to increase guest satisfaction and maximize revenue
lines
What

A platform built for a modern hospitality experience

The only platform you will ever need to elevate guest experience and maximize revenue

Project 1

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Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

Project 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

Project 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

Project 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat.

Guest Communication

A centralized, omni-channel hub for both internal and guest communications

Digital Concierge

Offer personalised assistance and information to your guests throughout their journey on their fingertips

Upselling

Offer the right upsell to the right guest, at the right time and increase ancillary revenue

Review Boost

Plans change. No worries, your travel assistant will adopt to it in a jiffy

Not anymore! Manage & automate your guest  with ease

The only platform you will ever need to elevate guest experience, maximize revenue and drive productivity

Personalized Communication with Digital Guest Journey

Streamline your communication across email, WhatsApp, and SMS with digital guest journey.

Customize and automate guest messages based on their preferences to provide outstanding service for an amazing guest experience.

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Effortless Check-In: More Time for Fun, Less Time in Line

Elevate guest satisfaction while optimizing your staff's efficiency. Streamline the check-in process, allowing guests to kickstart their vacations promptly and enabling your front desk to deliver exceptional hospitality.

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Skyrocket your Profits with Personalised Upsell

Elevate guest experiences and watch revenue soar with personalized upsells from booking to checkout. Don't miss out on $1000's in extra weekly income. Upgrade your success today!

Learn more

Track Guest Sentiments in real-time

Gain unprecedented insights into guest sentiment and preferences as they unfold, empowering you to swiftly address concerns, exceed expectations, and optimize their stay.

Elevate your hospitality game and create unforgettable stays with the power of instant guest sentiment knowledge at your fingertips.

Learn more

Boost your Hotel's Online Reviews Effortlessly

Automate guest reviews collection on OTAs, Google, Tripadvisor, and more. Engage with happy guests right after checkout for timely feedback.

Elevate your online image, drive positivity, and ensure delighted guests. Supercharge your satisfaction today!

Learn more

Not anymore! Manage & automate your guest  with ease

The only platform you will ever need to elevate guest experience, maximize revenue and drive productivity
Digital Guest Journey Automation
Streamline your communication across email, WhatsApp, and SMS with digital guest journey.

Customize and automate guest messages based on their preferences to provide outstanding service for an amazing guest experience.
Contactless Check-In
Elevate guest satisfaction while optimizing your staff's efficiency. Streamline the check-in process, allowing guests to kickstart their vacations promptly and enabling your front desk to deliver exceptional hospitality.
Personalised Upsell
Elevate guest experiences and watch revenue soar with personalized upsells from booking to checkout. Don't miss out on $1000's in extra weekly income. Upgrade your success today!
Guest Sentiments Analysis
Gain unprecedented insights into guest sentiment and preferences as they unfold, empowering you to swiftly address concerns, exceed expectations, and optimize their stay.

Elevate your hospitality game and create unforgettable stays with the power of instant guest sentiment knowledge at your fingertips.
Online Review Boost
Automate guest reviews collection on OTAs, Google, Tripadvisor, and more. Engage with happy guests right after checkout for timely feedback.

Elevate your online image, drive positivity, and ensure delighted guests. Supercharge your satisfaction today!
Booking.com Payment Automation
Automate and centralize your Booking.com and other OTAs payments according to your payment schedule and conditions. Free up your reservation team time using Quoality automated Booking.com payments collection
Digital Authorizations
Replaces paper and PDF credit card authorizations forms to reduce chargebacks and fraud. Streamline guest payment collection and eliminate the need for repetitively followups with digital card authorization.

Result you can measure

Paid

2.8x

Increase in Ancillary Request Value
Star

1.4x

Increase in Online Reviews
Mood

35%

Increase in Front Desk Efficiency
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Made for properties of all shapes & size

Our guest experience software fits the need of all type of short-term stays

Let's hear from some of our customers

Find out how customers from all kinds of hospitality segments achieve amazing outcomes with Quoality.
Testimonial Image

The key challenge we faced as a growing hostel chain was unanimous service & visibility across various hostels. With Quoality we could standardize 95% of our delivery protocols including upsell & ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.

Pranav Dangi

Founder & CEO, The Hosteller
Testimonial Image

We at Pachar Group partnered with Quoality to serve each customer the way we would do with guests at our home, understand their unique needs, and ensure they are well taken care of. Quoality gives us the ability to monitor the success of each stay and make it memorable.

Kunwar Rajendra Singh

Managing Director, Pachar Group

Why Hoteliers choose Quoality

The Hosteller

The key challenge we faced as a growing hostel chain was unanimous service and visibility across various hostels. This problem was magnified with early experienced staff and churn.
 
With
Quoality we could standardize 95% of our delivery protocols including upsell and ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.
hosteller

Pranav Dangi

Founder / CEO
The Hosteller

The Hosteller

" The key challenge we faced as a growing hostel chain was unanimous service and visibility across various hostels. This problem was magnified with early experienced staff and churn. 

With Quoality we could standardize 95% of our delivery protocols including upsell and ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online. "

Designed for experience, built for your stack

Link Quoality to your existing tools, connect important business processes, and deliver more powerful experiences.

Learn how Quoality can help your property thrive ⚡️