Hotel Trends

In-Demand hospitality skills to add to your resume

13 Minutes

Kajal Makhija
Published
2/8/2023

In-Demand hospitality skills to add to your resume

Kajal Makhija
Published on
2/8/2023
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If you're looking for a hospitality job with limited experience, it can be challenging to know which skills to highlight in your resume. You might think that listing every single thing you've ever done would be the best option, but this often results in long-winded documents that are difficult for hiring managers to read through quickly. To make matters worse, if there's nothing relevant on your resume, then recruiters may not even bother reading it at all! In this blog, we'll go over some of the most common hospitality skills needed by employers today so that you know exactly what needs to go into yours.

Education Qualification required for the Hospitality Industry

The hospitality industry  is a rapidly growing sector that offers a wide range of opportunities for individuals with the right qualifications. The industry includes hotels, resorts, restaurants, and other tourism-related businesses. To enter this field, there are certain educational qualifications that are required.

A high school diploma or equivalent is the minimum educational requirement for most entry-level positions in the hospitality industry. However, to advance in the field and to secure higher-paying jobs, a college degree is often preferred. The most common degrees for those entering the hospitality industry include:

  • Hotel Management: A degree in hotel management is the most popular choice for those looking to enter the hospitality industry. This degree program typically covers subjects such as food and beverage management, front office operations, and event management.
  • Tourism and Travel Management: This degree program focuses on the tourism and travel industry, and covers subjects such as tourism planning, destination management, and marketing.
  • Culinary Arts: A degree in culinary arts is ideal for those interested in working in the food and beverage aspect of the hospitality industry. This degree program covers subjects such as kitchen management, menu planning, and food safety.
  • Business Administration: A degree in business administration can be useful for those interested in management positions in the hospitality industry. This degree program covers subjects such as finance, marketing, and human resources.
  • Catering Technology and Culinary Arts: This degree program is ideal for those interested in working in the food and beverage aspect of the hospitality industry. It covers subjects such as kitchen management, menu planning, and food safety.

In addition to formal education, it is important for individuals entering the hospitality industry to have a strong set of skills, such as excellent customer service, communication, and problem-solving abilities. Many employers also prefer candidates with experience in the industry, whether it be through internships or previous employment.

Top Hospitality Resume Skills

Hospitality is a vast industry that encompasses a wide range of roles, from hotel management and event planning to food service and concierge duties. To land a job in this competitive field, it's essential to have a well-written resume that highlights your relevant hospitality skills and experience. Here are some of the top hospitality skills to include on your hospitality resume:

  • Customer service skills: A vital aspect of the hospitality industry is providing excellent customer service. Your resume should demonstrate your ability to interact effectively with guests and clients, handle complaints, and resolve issues professionally and courteously. Note this, having customer service skills is a must, apart from interpersonal skills. 
  • Communication and interpersonal skills: Strong communication skills are essential in the hospitality industry, as you'll often be interacting with guests and colleagues from diverse backgrounds. Be sure to highlight your ability to communicate effectively, both verbally and in writing, in your resume.
  • Leadership: Many hospitality positions require the ability to lead and manage teams of employees. If you have experience in a supervisory or management role, be sure to highlight your leadership skills and experience on your resume.
  • Time management: The hospitality industry is fast-paced and demanding, and it's essential to be able to manage your time effectively. Highlight any experience you have in multitasking and prioritizing tasks on your resume.
  • Attention to detail: In the hospitality industry, attention to detail is crucial. Whether it's ensuring that a guest's room is spotless or that an event runs smoothly, your resume should demonstrate your ability to pay attention to the small things. Thus, it is a must to be there as a hospitality resume skills.
  • Problem solves: The hospitality industry is full of unexpected challenges, and it's essential to be able to think on your feet and come up with solutions to problems as they arise. Be sure to highlight any experience you have in problem solve on your resume.
  • Teamwork: The hospitality industry is all about working together to provide the best possible experience for guests. Be sure to highlight your ability to work well in a team and to collaborate effectively with colleagues.
  • Flexibility: The hospitality industry is fast-paced and demanding, and it's essential to be able to adapt to changing circumstances. Highlight any experience you have working in a fast-paced environment and your ability to be flexible in your approach.
  • Technical skills: Depending on the role you are applying for, you may need to have specific technical skills, such as knowledge of property management software or experience with event planning. Be sure to highlight any relevant technical skills on your resume.
  • Language skills: If you speak multiple languages, it is a great asset in the hospitality industry. As you will often interact with guests and clients from diverse backgrounds, the ability to speak different languages can be a real asset.

Hospitality Job Portals

There are several websites that you can use to find hospitality jobs in India:

  • Indeed: Indeed is one of the most popular job search websites in India, and it has a dedicated section for hospitality jobs. You can search for jobs by location, job title, and company.
  • LinkedIn: LinkedIn is another popular job search website in India, and it has a large number of job listings for the hospitality industry. You can search for jobs by location, job title, and company, and you can also connect with industry professionals to expand your network.
  • Shine: Shine is a leading job search website in India, and it has a large number of job listings for the hospitality industry. You can search for jobs by location, job title, and company, and you can also connect with industry professionals to expand your network.

Some other ports include: Naukri, TimesJobs, FoundIt

These are some of the popular websites where you can find jobs in the hospitality industry in India. However, it's recommended to check the company's website and the company's career section to check the latest job openings and opportunities available.

Hospitality Career Path

The hospitality industry in India offers a wide range of career opportunities for individuals with a passion for customer service and an interest in the industry. The industry includes hotels, resorts, restaurants, and other tourism-related businesses, and it is a rapidly growing sector in India. Here’s some of the many career paths available in the hospitality industry - 

  • Front Office: Front office positions include roles such as receptionist, concierge, and guest services. These positions are the first point of contact for guests and are responsible for providing excellent customer service. With experience and training, front office employees can advance to positions such as front office manager or assistant front office manager.
  • Food and Beverage: Food and beverage positions include roles such as server, bartender, and kitchen staff. These positions are responsible for providing guests with food and drinks, and for ensuring that guests have an enjoyable dining experience. With experience and training, food and beverage employees can advance to positions such as food and beverage manager or executive chef.
  • Housekeeping: Housekeeping positions include roles such as housekeeper and laundry attendant. These positions are responsible for maintaining the cleanliness and appearance of the hotel or resort. With experience and training, housekeeping employees can advance to positions such as executive housekeeper or housekeeping manager.
  • Sales and Marketing: Sales and marketing positions include roles such as sales representative, marketing coordinator, and event planner. These positions are responsible for promoting the hotel or resort and for coordinating events such as weddings and conferences. With experience and training, sales and marketing employees can advance to positions such as sales and marketing manager or director of sales and marketing.
  • Operations: Operations positions include roles such as event manager, front office manager, and housekeeping manager. These positions are responsible for overseeing the day-to-day operations of the hotel or resort and for ensuring that guests have a positive experience. With experience and training, operations employees can advance to positions such as operations manager, executive manager, or general manager.
  • Management: Management positions include roles such as general manager, operations manager, and department manager. These positions are responsible for overseeing the day-to-day operations of the hotel or resort and for ensuring that guests have a positive experience. With experience and training, management employees can advance to positions such as regional manager or vice president.
  • It's also worth noting that in addition to the traditional career path, there are also opportunities for entrepreneurship in the hospitality industry, such as opening a restaurant, a boutique hotel, or a catering business.

How to Make an Attractive Hospitality Resume: Resume Design

A well-written resume is essential for finding a job in the competitive hospitality industry. To make an attractive resume, it's essential to highlight your relevant skills and experience and present your qualifications in an organized and professional manner. Here are some tips for creating an attractive hospitality resume:

  • Tailor your resume to the job: Before you begin writing your resume, research the specific job you're applying for and tailor your resume to match the qualifications and skills required for the role. This will help your resume stand out and increase your chances of getting an interview.
  • Use action verbs: Action verbs such as "managed," "coordinated," "supervised," and "trained" help to showcase your skills and experience in a dynamic and engaging way. Use action verbs to describe your past responsibilities and achievements.
  • Keep the resume design clean and organized: A cluttered, poorly organized resume can be off-putting to hiring managers. Use clear and simple formatting, and avoid using complex layouts or overly fancy fonts.
  • Include a summary: A summary or objective statement can be a great way to introduce yourself and your qualifications to a potential employer. It should be brief and highlight your most relevant skills, experience, and goals.
  • Showcase your education: If you have a degree or certification in the hospitality field, be sure to include it on your resume. If you don't have formal education, you can still highlight any relevant coursework or training that you've completed.
  • Highlight your relevant experience: The hospitality industry is diverse and encompasses a wide range of roles, so it's essential to highlight your relevant experience. If you have experience in a specific area, such as food service or event planning, be sure to emphasize that on your resume.
  • Use numbers and statistics in your resume design: Quantifying your accomplishments by providing numbers and statistics can help to give the hiring manager a better idea of your experience and capabilities. For example, if you managed a team of employees, you might mention the number of people you supervised, or if you increased revenue for a hotel, you might mention the percentage of the increase.
  • Show your hospitality skills with examples: Instead of just listing your skills, give examples of how you have used them in the past. This will help the hiring manager to understand your capabilities and make a more informed decision.
  • Use keywords: Many companies now use automated systems to scan resumes for keywords that match the qualifications they are looking for. Be sure to include relevant keywords in your resume, such as "customer service," "event planning," "food service," etc.
  • Proofread and edit: Before sending your resume to a potential employer, proofread and edit it for spelling and grammar errors. A poorly written resume can make a bad impression and hurt your chances of getting an interview.

How to list Hospitality Skills on a Resume

When it comes to listing your skills on a resume for a job in the hospitality industry, it's essential to focus on highlighting the skills that are most relevant to the role you're applying for. The hospitality industry is diverse and encompasses a wide range of roles, so it's essential to tailor your resume to match the qualifications and skills required for the specific job you're applying for. Here are some tips for listing your skills on a resume for a job in the hospitality industry:

  • Use specific industry terms: The hospitality industry has its own set of industry-specific terms and phrases. Be sure to use these terms when listing your skills on your resume. For example, instead of simply saying "managed a team," you could say "managed a team of servers in a busy restaurant."
  • Highlight soft skills: Soft skills, such as excellent communication, teamwork, and problem-solving, are highly valued in the hospitality industry. Be sure to highlight your soft skills on your resume and give specific examples of how you have used them in the past.
  • Showcase your technical skills: Depending on the role you're applying for, you may need to have specific technical skills, such as knowledge of property management software or experience with event planning. Be sure to highlight any relevant technical skills on your resume.
  • Use bullet points: Bullet points help to break up your resume and make it more visually appealing. Use bullet points to list your skills and experience, making it easier for the hiring manager to quickly scan your resume.
  • Be honest: Avoid exaggerating about your skills and experience. Employers can easily verify information on a resume, and dishonesty can harm your chances of getting a job.
  • Show, don't tell: Instead of simply listing your skills, give examples of how you have used them in the past. This will help the hiring manager to understand your capabilities and make a more informed decision.
  • Be concise: When listing your skills, be sure to be concise and to the point. Avoid using overly technical language or jargon that the hiring manager may not understand.
  • Tailor your resume for each job: Remember that every job is different, and so should your resume. Tailor your resume for each job you apply for by highlighting the most relevant skills and experiences for that particular role.

Example of Hospitality Jobs Resume

Where to include Hospitality Skills on your Resume

When it comes to including your skills on a resume for a job in the hospitality industry, it's essential to know where to place them to make the most impact. Your skills should be highlighted in a way that is easy for the hiring manager to quickly scan and understand. Here are some tips on where to include your hospitality skills on your resume:

  • The skills section: You can include relevant hospitality skills in your resume's "skills" bullet point, usually found at the top of your CV.
  • The education section: Though it may seem counterintuitive to list your education first, some recruiters and hiring managers will look at this section first before anything else. Suppose you have relevant certifications or degrees that are related to hospitality. In that case, you should consider listing them here (this does not mean listing every single one—recruiters know how to read). It's best to include only those that are specifically related to serving customers as part of a team environment (e.g., sales experience, customer service training).
  • The additional information/experience sections allow you more space to add information about yourself and why you're qualified for the position. In these sections, list any additional information like volunteer work or community involvement that shows how well-rounded you are outside of work hours; also list any other talents or skills related to hospitality.

Conclusion

To conclude, the hospitality industry is a diverse and rapidly changing field, and it's essential to have the right hospitality resume skills to stand out in this competitive job market. Some of the most in-demand skills in the hospitality industry include customer service, communication, leadership, time management, attention to detail, problem-solving, teamwork, flexibility, technical skills, and language skills. By highlighting these skills on your resume, you'll be able to demonstrate your qualifications and capabilities to potential employers. 

Additionally, it's essential to tailor your hospitality resume skills to the job you're applying for and use industry-specific terms, keywords, and action verbs to showcase your skills. Furthermore, it's also essential to show, don't tell, and give examples of how you have used your skills in the past. Finally, keep in mind that the hospitality industry is constantly evolving, and it's essential to stay up-to-date with the latest trends and skills to increase your chances of finding a job and advancing in your career.

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