In today's digital age, running a hotel business is more challenging than ever. From managing the front desk to maintaining a consistent guest experience, hoteliers need to juggle many different tasks simultaneously. It's no wonder that so many hotels struggle to maximize their revenue while keeping their guests happy. Fortunately, there is a way to streamline hotel operations and enhance the guest experience: by integrating software tools that work together seamlessly.

Little Hotelier is a cloud-based property management system (PMS) designed to help hoteliers manage their front desk operations and synchronize inventory and prices across all distribution channels. Quoality, on the other hand, is a platform that helps hotels drive additional revenue from their existing guests by delivering a superior experience. By integrating Little Hotelier with Quoality, hotels of all sizes can take advantage of a comprehensive suite of features that can transform their business. In this blog post, we'll explore the benefits of integrating these two platforms and how they work together to improve the guest experience, increase revenue, and enhance operational efficiency.

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How does the integration work?

The Little Hotelier-Quoality integration brings together two industry-leading hotel software platforms to provide hoteliers with an all-in-one solution. This integration seamlessly connects the Little Hotelier platform with the Quoality PMS, empowering hoteliers to manage their guest interactions and activities, maintain a consistent guest experience, and drive revenue from a single, unified interface.

Integrating both tools is straightforward. Here's how to do it:

• Log in to your Little Hotelier account and navigate to the settings menu.
• Click on the "API Access" tab and generate your API credentials.
• Log in to your Quoality account and navigate to the "Integrations" menu.
• Click on "Little Hotelier" and enter your API credentials.
• That's it! Your Little Hotelier and Quoality accounts are now integrated.
• Once the integration is complete, Quoality will start pulling all your bookings in real-time from Little Hotelier, automating guest-facing activities to save time and increase efficiency. With the two-way integration, Quoality will keep your guest's folio in Little Hotelier up-to-date, ensuring data consistency between both platforms.

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Benefits of Little Hotelier-Quoality Integration

The integration of Little Hotelier and Quoality offers several benefits that can help hotels enhance their guest experience, increase revenue, and improve operational efficiency:

• Full Automation: With two-way integrations, Little Hotelier and Quoality integration enables full automation so that hotels can run their business without any manual work, complete personalization, and more time to focus on other areas of their business.
• Enhanced Guest Experience: Little Hotelier and Quoality integration offers guests fully personalized offers that can be booked with just one click, streamlining the booking process for an improved guest experience.
• Creative Flexibility: Hotels have the freedom to offer any type of deal, including room upgrades, dining reservations, loyalty sign-ups, activities, or any other item or service that they would like to provide.
• Expanded Reach: The integration helps hotels reach a broader audience of both direct bookers and OTA guests, which leads to increased sales and a higher ROI for the hotel.
• Targeted Segmentation: If Little Hotelier software supports guest segmentation, Quoality supports it too. Offers can be tailored perfectly to each guest's needs, starting with their language.
• Excellent Conversion: Little Hotelier and Quoality integration boast an impressive conversion rate of 10.8%, which means that one in eight guests who interact will book an offer.
• Hands-Off Upselling: Little Hotelier and Quoality integration’s upselling system is completely automated, which means that upsells are automatically added to the guest's profile and updated in the hotel's system, making the process completely hands-off.

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Conclusion

Integrating Quoality with Little Hotelier can transform the way you run your hotel. With enhanced guest experiences, automated upselling, and increased revenue, this integration has the potential to make a real difference to your bottom line. By using Quoality with Little Hotelier, you can streamline your operations, save time, and deliver a superior experience that sets your hotel apart from the competition. So, if you're looking to take your hotel to the next level, the Quoality-Little Hotelier integration is definitely worth considering.

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