Hotels are always searching for ways to improve their guest experience and increase profitability while also striving to do more with fewer resources. However, managing multiple tools in silos can be extremely complicated at the best of times, especially when the market is demanding and high-velocity. Building an efficient and effective technology stack is the name of the game, and one way to achieve this is by integrating software tools that streamline operations and enhance the guest experience.

Cloudbeds, a cloud-based property management system (PMS), helps hoteliers manage their front desk operations and synchronize inventory and prices across all distribution channels. Quoality, on the other hand, is a platform that helps hotels drive additional revenue from their existing guests by delivering a superior experience to guests. The integration of Cloudbeds with Quoality can provide benefits for hotels of all sizes. In this blog, we will explore the benefits of integrating these two platforms and how they work together to enhance the guest experience, increase revenue, and improve operational efficiency.

In this blog, we'll explore the benefits of integrating Cloudbeds PMS with Quoality. We'll look at how the two platforms work together to enhance the guest experience, increase revenue, and improve operational efficiency. Whether you're a small bed and breakfast or a large hotel chain, the Cloudbeds-Quoality integration has the potential to transform your business. So, let's dive in and see how powerful this duo could be. 

‍

How does the integration work?

The Quoality-Cloudbeds integration is a powerful solution that brings together the capabilities of two industry-leading hotel software platforms to provide hoteliers with an all-in-one solution. This integration seamlessly connects the Cloudbeds platform with the Quoality PMS, empowering hoteliers to manage their guest interactions and activities, maintain a consistent guest experience, and drive revenue from a single, unified interface.

Integrating both tools is a breeze - simply input your Cloudbeds property code and authentication key into the Quoality platform. Here are the steps:

Once you have finished on-boarding and gotten yourself very familiar with Cloudbeds application navigate to the Manage  > Settings >  API Credentials.

‍

Two scenarios will apply depending on your property package:

1.  API Access is ready to be used as included in your package.
2.  API Access is on request and for additional cost.

If you have a group account with multiple properties, you can send an email to integrations@cloudbeds.com and to get access or our customer success team can assist you with the same.

‍

Step 1 - Getting Started

If your Cloudbeds pricing package is: Premier, Enterprise or Complete, then you can get started right away and check the next section: Step 2 - How to Add New Credentials

Step 2 - How to Add New Credentials

1. Access API Credentials section
2. +NEW CREDENTIALS

‍

3. Add a unique name for the API key set (ex. Green Parrot Website Plugin).

• Provide descriptive context as you may have many API key sets in the future

4. Add the Integration type
5. Redirect URI - redirects the user after the authorization step of the third-party application authentication procedure
6. Save

‍

Now you have your pair of property API credentials.

‍

Once you get the API key and credentials, simply add them under Quoality settings as showing below.

‍

Once the integration is complete, Quoality will start pulling all your bookings in real-time from Cloudbeds, automating guest-facing activities to save time and increase efficiency. Additionally, with our 2-way integration, Quoality will keep your guest's folio in Cloudbeds up-to-date, ensuring data consistency between both platforms.

To enhance the experience and provide genuine satisfaction, we have extended our integration by collaborating with Cloudbeds. You can easily locate us on their marketplace at this link. Through our joint venture with Cloudbeds, Quoality is now available for hoteliers to sign up directly from the Cloudbeds marketplace listing.

‍

‍

Benefits of Quoality-Cloudbeds Integration

Here are some of the key features of the Quoality-Cloudbeds Integration:

• Full Automation: With two-way integrations, Cloudbeds and Quoality integration enables full automation so you can run your business without any manual work, complete personalization, and more time to focus on other areas of your business.

• Enhanced Guest Experience: Cloudbeds and Quoality integration offer your guests fully personalized offers that can be booked with just one click, streamlining the booking process for an improved guest experience.

• Creative Flexibility: You have the freedom to offer any type of deal, including room upgrades, dining reservations, loyalty sign-ups, activities, or any other item or service that you would like to provide.

• Expanded Reach: Reach a broader audience of both direct bookers and OTA guests, which leads to increased sales and a higher ROI for your hotel.

• Targeted Segmentation: If your Cloudbeds software supports guest segmentation, Quoality supports it too. Offers can be tailored perfectly to each guest's needs, starting with their language.

• Excellent Conversion: Cloudbeds and Quoality integration boast an impressive conversion rate of 10.8%, which means that one in eight guests who interact will book an offer.

• Hands-Off Upselling: Cloudbeds and Quoality integration’s upselling system is completely automated, which means that upsells are automatically added to the guest's profile and updated in your system, making the process completely hands-off.

‍

‍

In conclusion, Cloudbeds and Quoality integration is a game-changer for hotels and hotel chains. The ability to offer automated and personalized upgrades and services to guests through a single platform is a powerful way to enhance the guest experience, increase revenue, and improve operational efficiency. The benefits of this integration are numerous, from expanded reach to targeted segmentation to excellent conversion rates. By taking advantage of this integration, hotels can streamline their operations, save time, and deliver a superior experience that sets them apart from the competition. So, if you're looking to take your hotel to the next level, the Cloudbeds-Quoality integration is definitely worth considering.