How do I change my account email?

You can change the email address associated with your account by going to untitled.com/account from a laptop or desktop.

Prevent chargebacks & frauds with Digital Authorizations

Q: What does Guest Journey Automation do?

Guest experience automation helps cater personalized guest experiences by saving up on time and efforts by entirely automating operations.

Q: Why should I use Quoality Guest Journey?

Quoality guest journey helps ease up on time and efforts required by your business to deliver the right guest experience through our guest experience automation tools.

Streamline guest payment security and eliminate the need for repetitively asking for card details with Quoality credit card authorization.

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No credit card required

Simplify hotel guest credit card authorization with Quoality

How it works

Generate secured link for each guest

Create a unique & secure authorisation link after receiving a guest booking with Quoality's Hotel Credit Card Authorization in just few basic details.

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Share it with the guests on Email & WhatsApp

Share the link conveniently with the guest via WhatsApp and Email. Guests can fill hotel credit card authorization form, enter their guest card details, and approve their card authorization.

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Easily track authorizations

Get notified once the guest completes their authroisation. Track each authorisation link with Quoality’s hotel credit card authorization on the dashboard in real time.

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Maximize conversions with automated follow ups

Looking at the Quoality’s hotel credit card authorization dashboard you can you can seamlessly send follow-up notifications to guests, encouraging them to finalize their authorization process.

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Secure and Compliant

Most hotel operators don’t even realize that paper credit card forms violate PCI requirements, which are mandated by the credit card companies to keep customer information secure. Non-compliance penalties start at $5,000 and can be as high as $500,000. Canary’s secure digital solution handles PCI compliance for you, so you never have to worry about it again.

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Results you can measure

Paid

3x

Increase in Ancillary Request Value

Star

1.8x

Increase in Online Reviews

Mood

35%

Increase in Front Desk Efficiency

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Let's hear from some of our customers

Find out how customers from all kinds of hospitality segments achieve amazing outcomes with Quoality.

The key challenge we faced as a growing hostel chain was unanimous service & visibility across various hostels. With Quoality we could standardize 95% of our delivery protocols including upsell & ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.

Pranav Dangi

Founder & CEO, The Hosteller

We at Pachar Group partnered with Quoality to serve each customer the way we would do with guests at our home, understand their unique needs, and ensure they are well taken care of. Quoality gives us the ability to monitor the success of each stay and make it memorable.

Kunwar Rajendra Singh

Managing Director, Pachar Group

Common questions when considering Quoality Digital Authorizations

What is a guest journey?

The guest journey refers to the experience you guest have with your hotel from the point they make a booking with your hotel. The guest journey is divided into 3 parts: pre check-in, during stay, and post check out. Every hotel needs to plan a guest journey to ensure the type of experience they want to deliver to their guests.

What does Guest Journey Automation do?

Guest journey automation helps cater personalized guest experiences by saving up on time and efforts by entirely automating operations.

Why should I use Quoality Guest Journey?

Quoality digital guest journey helps ease up on time and efforts required by your business to deliver the right guest experience through our guest experience automation tools.

How much time I can save using Quoality Guest Journey?

Quoality hotel guest journey can massively help your business save time on operations by upto 45 hours every month.

Can I integrate Quoality Guest Journey with my PMS?

Yes. You can integrate Quoality guest journey with your PMS. Receive and manage all the required data of your guests throughout their journey.

How does billing work?

Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.

Customer success that goes all the way

Your own dedicated Business Advisor makes sure you're using all the powerful tools in Quoality to smash your business goals.

Our customer success team is on call 24x7

You and your team can keep learning through our extensive blogs platform Quoality Academy.

Complete suite to transform your hotel

The ultimate hospitality guest experience platform for
Verified Increased guest satisfaction
Verified Revenue growth
Verified Improving staff efficiency

Guest Journey Automation

Looking for inspiration? Start with these resources.

Stay one step ahead of the trends with the latest insights, research, and best practices for your teams.

New PCI 4.0 Compliance Rules 2023 for Hospitality: Everything you need to know

Kajal Makhija

•

September 4, 2023

The Payment Card Industry Data Security Standard (PCI DSS) is a set of internationally recognised security requirements intended to secure cardholder data and prevent credit card fraud.