Drive only positive reviews with guest sentiment analysis
Be on top of every guest & fix what's broken before they checkout.
Understand your guest sentiment at each step of journey
done Supercharge guest satisfaction with our effortless hotel review sentiment analysis. Watch guest satisfaction soar beyond measure.
done Elevate guest satisfaction to new heights with personalized nudges that ensure maximum response every step of the way.
done Say hello to a hassle-free guest feedback process that revolutionises guest satisfaction.
done Delight your guests by addressing their concerns proactively, resulting in improved guest satisfaction. Build lasting connections & pave the way for guests to return with delight.
done Say goodbye to reviews postmortems & take control of your hotel reputation with Quoality guest feedback system.
Results you can measure
3x
1.8x
35%
Let's hear from some of our customers
The key challenge we faced as a growing hostel chain was unanimous service & visibility across various hostels. With Quoality we could standardize 95% of our delivery protocols including upsell & ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.
Pranav Dangi
We at Pachar Group partnered with Quoality to serve each customer the way we would do with guests at our home, understand their unique needs, and ensure they are well taken care of. Quoality gives us the ability to monitor the success of each stay and make it memorable.
Kunwar Rajendra Singh
Common questions when considering Quoality Guest Sentiments
Quoality guest sentiment analysis provides you with a view of how your guests feel about the services offered by your hotel and staff.
Yes, Quoality guest sentiment analysis offers you real-time data based on the guest satisfaction survey, allowing you to take instant actions.
Hotel review sentiment analysis allows you to take real-time feedback from your guests during their stay, which gives you an idea about their likes and dislikes about the services offered by your hotel. This helps you understand the areas for improvement.
Guest sentiment analysis gives you an opportunity to take instant action based on the feedback shared by your guests and offer them services based on their needs. This results in enhanced guest satisfaction.
Yes. Quoality guest sentiment analysis is integrated with your PMS. You can receive and manage all the data.
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Customer success that goes all the way
Your own dedicated Business Advisor makes sure you're using all the powerful tools in Quoality to smash your business goals.
Our customer success team is on call 24x7
You and your team can keep learning through our extensive blogs platform Quoality Academy.
