Drive positive reviews & rating with guest sentiment analysis

Engage and delight guests at every step of their journey with you.

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41% of guests leave a review if they have a positive experience whereas 48% will leave a review after a bad experience

Understand your guest sentiment at each step of journey

Enable & Configure sentiment in seconds

Have control over your guests’ sentiment with hotel review sentiment analysis. Configure the module with just a few clicks & see the guest satisfaction going off the chart

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Guest receives the feedback nudges

Quoality proprietary machine learning algorithm starts to analyzes guest actions and nudge them for micro feedback across WhatsApp, email & SMS to improve guest satisfaction

Guest submits the feedback with simple click

Say bye bye to long surveys & form. Guests responds with their recent sentiment with just a simple click. Hotel review sentiment analysis makes things that simple.

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Staff is notified on all the submission with actionable insights

Your staff is notified well in advance before checkout so that they can act on the feedback to delight the guest back again and improve guest satisfaction

Hotel staff taking action based on guest reviews

Don’t leave your online reputation on guess work

Quoality guest sentiment can increase your online ratings by 30% within 1 month and help you build long term relationship with your guests.

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We are more than software.

Your own dedicated Business Advisor makes sure you're using all the powerful tools in Quoality to smash your business goals.

Our local support team is on call Mon-Sun.

You and your team can keep learning through our extensive education platform Quoality Academy.

BlogS

Quoality Blogosphere

Dive in and explore Quoality’s Blogosphere for various articles on Tech, Ancillar Services and more.

Munikiran Narpareddi

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March 23, 2023

Quoality's Guest Management System

Quoality's Guest Management System is a mobile-first approach that helps hotels to manage their guest operations efficiently. The system offers a range of features that make it easy to manage guest information and preferences, bookings, check-ins, checkouts, revenue details, and reviews.

Kajal Makhija

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March 22, 2023

How can hotels increase hotel tippings?

Hotel tipping refers to the practice of giving a monetary gratuity to hotel staff for their services. These services may include room service, housekeeping, valet parking, front desk assistance, and other services that guests may avail themselves of during their stay.

Diya Mahendru

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March 17, 2023

Quoality Ancillary Menu Management: Enhancing the guest experience with effective ancillary upsell

Quoality ancillary menu management offers an easy & intuitive way to manage hotel ancillaries digitally and boost upsell. Empowering hotels to boost their sales, and drive profitability while providing an improved guest experience.

COMMON FAQ

Common questions when considering Quoality Anicallary Menu

Why does my business need Quoality Web check-in?

Quoality Web Check-In offers a touchless and simplified guest journey experience from pre-arrival to check out. The entire operation is automated and cancels out human errors

How is Quoality Web check-in beneficial to my guests?

Using our Web Check-In, your guests can check in from anywhere even before their arrival. They no more have to wait in lines or go through check-in formalities.

Can I modify Quoality Web check-in form?

You can modify your web check-in form according to the details you require from your guests.

Is Quoality Web check-in integrated with my PMS?

Yes. Quoality Web Check-in is integrated with your PMS. You can receive and manage all the data your guests provide during their web check-in.

Does Quoality Web check-in help me anticipate no-shows/cancellations?

Quoality Web Check-in allows your staff to be aware of your guests arriving. Because of the automated registration, your staff could possibly anticipate whether a guest is about to cancel their stay or may not show up.

Can I upsell to my guest after web check-in?

Yes. Once your guest has checked in through our web app, they get notified about offers, room upgrades and add-ons through WhatsApp push notifications, which they can avail it from anywhere.