Drive only positive reviews with guest sentiment analysis

Be on top of every guest & fix what's broken before they checkout.

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Trusted by

500+ properties across the world

Enable & Configure sentiment in seconds
Customize & activate in a snap to gain complete control over your guest sentiments.

Supercharge guest satisfaction with our effortless hotel review sentiment analysis. Watch guest satisfaction soar beyond measure.
Guest receives the feedback nudges
Unleash the power of our cutting-edge ML algorithm! It intelligently analyses guest behavior, seamlessly prompting them for micro feedback via WhatsApp, email, & SMS.

Elevate guest satisfaction to new heights with personalized nudges that ensure maximum response every step of the way.
Guest submit feedback with a click
Wave goodbye to lengthy survey forms! With Quoality guests sentiment tracker, your guests can effortlessly share their feedbacks with a simple click, making it a breeze for guests to share their recent experiences

Say hello to a hassle-free guest feedback process that revolutionises guest satisfaction.
Staff is notified with actionable insights
Empower your staff with proactive notifications! Our hotel feedback system ensures your team is promptly alerted before guest checkout, enabling them to take immediate action based on feedback.

Delight your guests by addressing their concerns proactively, resulting in improved guest satisfaction. Build lasting connections & pave the way for guests to return with delight.
Don’t leave your online reputation on guess work
Result? Boost your online ratings by up to 30% in just 1-month! Harness the power of Quoality hotel sentiments analysis to cultivate strong, long-term relationships with your guests.

Say goodbye to reviews postmortems & take control of your hotel reputation with Quoality guest feedback system.

Result you can measure

2.8x

Increase in Ancillary Request Value

1.4x

Increase in Online Reviews

35%

Increase in Front Desk Efficiency

Let's hear from some of our customers

Find out how customers from all kinds of hospitality segments achieve amazing outcomes with Quoality.
Testimonial Image

The key challenge we faced as a growing hostel chain was unanimous service & visibility across various hostels. With Quoality we could standardize 95% of our delivery protocols including upsell & ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.

Pranav Dangi

Founder & CEO, The Hosteller
Testimonial Image

We at Pachar Group partnered with Quoality to serve each customer the way we would do with guests at our home, understand their unique needs, and ensure they are well taken care of. Quoality gives us the ability to monitor the success of each stay and make it memorable.

Kunwar Rajendra Singh

Managing Director, Pachar Group

Common questions when considering Quoality Guest Sentiments

Why should I use Quoality guest sentiment analysis?

Quoality guest sentiment analysis provides you with a view of how your guests feel about the services offered by your hotel and staff.

Does Quoality guest sentiment analysis provide real-time data?

Yes, Quoality guest sentiment analysis offers you real-time data based on the guest satisfaction survey, allowing you to take instant actions.

How is Quoality guest sentiment analysis helpful for my hotel?

Hotel review sentiment analysis allows you to take real-time feedback from your guests during their stay, which gives you an idea about their likes and dislikes about the services offered by your hotel. This helps you understand the areas for improvement.

How can guest sentiment analysis improve guest satisfaction?

Guest sentiment analysis gives you an opportunity to take instant action based on the feedback shared by your guests and offer them services based on their needs. This results in enhanced guest satisfaction.

Is Quoality guest sentiment analysis integrated with my PMS?

Yes. Quoality guest sentiment analysis is integrated with your PMS. You can receive and manage all the data.

Customer success that goes all the way

Your own dedicated Business Advisor makes sure you're using all the powerful tools in Quoality to smash your business goals.

Our customer success team is on call 24x7

You and your team can keep learning through our extensive blogs platform Quoality Academy.

Complete suite to transform your hotel

The ultimate hospitality guest experience platform for
- Increased guest satisfaction
- Revenue growth
- Improving staff efficiency

Learn how Quoality can help your property thrive ⚡️