Quoality’s end-to-end guest management platform helps hoteliers offer a personalized and digital experience for guests throughout their entire journey - from booking to check-out.
Here’s why leading hotels choose Quoality
Automate guest facing tasks & provide an elevated guest experience consistently with Quoality’s hotel software system
Connect guide & delight your guests from booking to checkout with automate guest communication software.
Generate additional revenue in the range of 1,000's of dollars with personalied & automated upselling from booking to checkout.
2x volume of your reviews within 2 months while boosting ORM with guest sentiment analysis & review boost.
Automate your staff's repeat guest facing tasks & let them focus on providing an exceptional guest experience.
Automate guest journey
Create an enchanting experience from the moment guests book at your hotel chain. Streamline guest engagement campaigns to empower interaction with your diverse offerings, driving substantial revenue growth. Captivate guests at every scale with our automated solutions.
Simplify check-in process
Deliver a seamless check-in experience to your guests at scale from centralized dashboard. Let Quoality take care of checkin in your guests prior to their arrival, enabling them to complete formalities in advance. Empower your staff to focus on providing exceptional, personalized stays for every guest.
Elevate ancillary upselling across multiple properties from a centralized dashboard to match guests’ unique preferences. Our platform ensures seamless accessibility, making personalized options readily available and enhancing the overall stay experience.
Unlock valuable insights and drive revenue growth with our robust analytics dashboard. Gain easy access to data points such as upsell revenue, feedbacks, and payments through on a single centralized dashboard. Customize reports at property level to align with your specific requirements.
Managing guest expectations at chain level is tough and thats why we have made it simple with Quoality. Harness the power of our ML sentiment analysis tool to gain a comprehensive understanding of guest sentiment and perception towards your hotel chain. Identify and address areas for service improvement, ensuring a superior guest experience.
Boost your hotel chain’s online reputation with our hotel review boost software. Drive more reviews on desired platforms like Google, OTAs, and social media. Generate a shareable link that guests receive post check-out, redirecting them to your chosen platform to write their review. Elevate your online presence and attract more potential guests with positive reviews and ratings.
Results you can measure
Let's hear from some of our customers
The key challenge we faced as a growing hostel chain was unanimous service & visibility across various hostels. With Quoality we could standardize 95% of our delivery protocols including upsell & ancillary sales. Real Time in stay feedback helped us improve the guest experience, add value to every stay and drive more positive reviews online.
We at Pachar Group partnered with Quoality to serve each customer the way we would do with guests at our home, understand their unique needs, and ensure they are well taken care of. Quoality gives us the ability to monitor the success of each stay and make it memorable.
Customer success that goes all the way
Your own dedicated Business Advisor makes sure you're using all the powerful tools in Quoality to smash your business goals.
Our customer success team is on call 24x7
You and your team can keep learning through our extensive blogs platform Quoality Academy.
Common questions when considering Quoality Contactless Check-in
Why does my business need Quoality Web check-in?
Quoality Web Check-In offers a touchless and simplified guest journey experience from pre-arrival to check out. The entire operation is automated and cancels out human errors
How is Quoality Web check-in beneficial to my guests?
Using our Web Check-In, your guests can check in from anywhere even before their arrival. They no more have to wait in lines or go through check-in formalities.
Can I modify Quoality Web check-in form?
You can modify your web check-in form according to the details you require from your guests.
Is Quoality Web check-in integrated with my PMS?
Yes. Quoality Web Check-in is integrated with your PMS. You can receive and manage all the data your guests provide during their web check-in.
Does Quoality Web check-in help me anticipate no-shows/cancellations?
Quoality Web Check-in allows your staff to be aware of your guests arriving. Because of the automated registration, your staff could possibly anticipate whether a guest is about to cancel their stay or may not show up.
Can I upsell to my guest after web check-in?
Yes. Once your guest has checked in through our web app, they get notified about offers, room upgrades and add-ons through WhatsApp push notifications, which they can avail it from anywhere.
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